Understand billing admins
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A billing admin will be able to access the cloud billing and subscription management platform and manage all related tasks. As a billing admin, you’ll have an Atlassian ID (AAID), which is associated with your company’s billing account. Multiple billing admins can be associated with the same billing account. This way, you can add other billing admins to help you manage all billing-related responsibilities.
Billing admins aren’t restricted to one account. The same user can be a billing admin across multiple accounts.
As a billing admin, you can:
Manage all billing and subscription-related tasks for one or more accounts.
Affect your organization’s bill by managing subscriptions.
Contact support for any billing-related assistance.
Remove other billing admins.
Add other billing admins.
Add or remove a billing admin
To add a billing admin:
Go to admin.atlassian.com/billing. Select your billing account if you have more than one.
Select Billing admins from the side navigation.
Select Add a billing admin.
Enter the new admin’s email address and select Add admin.
To add multiple billing admins for the same account, they must be added one at a time. We don’t support distribution lists.
To remove a billing admin:
Go to admin.atlassian.com/billing. Select your billing account if you have more than one.
Select Billing admins from the side navigation.
From the list, find the admin you’re looking for, and select Remove.
The Remove option is not available for accounts with only one billing admin.
Why do you recommend multiple billing admins?
While you can have only one billing admin, we recommend having at least two or more billing admins at all times. This way, if you lose access to the billing platform or your access is revoked by another admin, there’ll always be someone who can log in and give you access.